Sheepy

We’re here to help

Something not working, or a question about Sheepy? Email us and we’ll help.

Email support

support@sheepyapp.com

Help us find the problem

Tell us what happened, what you expected, your phone model, and your app and operating system versions. You can include a screenshot if it helps. Please leave out passwords, payment card details, and any personal information that isn’t needed.

Screen Time access on iPhone

Sheepy needs your permission to use Apple’s Screen Time features. If blocking or usage tracking stops, check Sheepy’s Screen Time access in iOS Settings, then reopen the app. You can turn access off at any time.

Purchases and subscriptions on iPhone

If you already subscribed, use Restore Purchases in Sheepy while signed in to the Apple Account that made the purchase.

• Manage or cancel your Apple subscription
• Request an App Store refund from Apple

Deleting the app or resetting your sheep does not cancel a subscription.

Privacy and deleting information

Sheepy has no user accounts. On iPhone, Erase Everything removes your local progress and Sheepy’s iCloud backup entries. It does not remove older device backups, cancel subscriptions, or delete RevenueCat’s purchase records.

For a privacy request, email support@sheepyapp.com. See the Privacy Policy for all your options.

Get in touch